Branch Coordinator

Reports To: Directeur général

Type: Full-Time

Experience Required: Minimum 2 years

Role Summary

The Branch Coordinator is the operational backbone of the branch, managing stock, following up on pending payments, coordinating the sales team’s daily activities and field visits, and ensuring smooth branch operations as directed by the Managing Director.

Duties

Your key responsibilities will include (but are not limited to):

• Sales Team Coordination: Supervise the sales team’s daily follow-ups, monitor field visits, and ensure commitments and targets are met on schedule.
• Field Assessment: Conduct regular field visits to assess market conditions, evaluate team performance, and identify client needs on the ground.
• Stock Management: Maintain accurate inventory records, coordinate replenishment with logistics, and proactively flag shortages or overstock.
• Pending Payment Follow-Up: Track outstanding client payments, liaise with finance, and escalate overdue accounts promptly to the Managing Director.
• Multi-Team Follow-Up & Accountability: Act as primary liaison across teams, ensuring action points are tracked, commitments are honored, and obstacles are resolved without delay.
• Cross-Border Operations Management: Drive and synchronize ongoing business processes across multiple countries, balancing local requirements with company-wide standards.
• Reporting & Visibility: Compile and present clear operational updates, progress reports, and performance snapshots to keep management informed.
• Document & Information Management: Build and maintain well-organized records, trackers, and filing systems that teams across all locations can rely on.
• Administrative Coordination: Handle scheduling, logistics, and meeting planning across teams and time zones to keep day-to-day operations running without friction.
• Event Coordination, Procurement & Planning: Lead the planning and execution of company events, oversee procurement needs, and ensure all moving parts are aligned well ahead of time.
• Ad Hoc Tasks: Execute any additional duties as directed by the Managing Director or line manager in line with branch objectives.

Conditions

• Experience: Minimum 2 years in a coordination, sales support, or operations role preferably in a medical
• Communication: Strong verbal and written communication skills in French and English.
• Organization: Proven ability to manage competing priorities, meet deadlines, and hold teams accountable.
• Tech Skills: Proficient in MS Office (Excel, Word, Outlook) and standard reporting tools.
• Mobility: Willingness to conduct field visits and travel within the assigned territory.